Understandably after such a long and fruitful business partnership with their previous provider, Time were disappointed about the need to move facility. “We are a small organisation, time is precious, and too much of it was spent liaising with the provider." “It reached the point where we could have risked losing clients,” says Caroline. Time Recruitment was simply referred to making a complaint with the ombudsman. Where there was once helpful a human contact, we now had to deal with a faceless customer services department." "The provider began to increasingly misalign invoices and it became a challenge to address these issues. “Everything was centralised and we had a sea of people to deal with. “The standards we once enjoyed were removed,” says Director Caroline Burns. The lender then radically changed its service, potentially affecting Time’s position as a leading recruiter in Edinburgh. They specialise in both temporary and permanent employment for many sectors including Legal & Property, Sales & Marketing, and Accounts & Finance.įor over a decade and a half, Time enjoyed a reliable facility and an excellent relationship with their previous Invoice Finance partner. After the relationship with their previous Invoice Finance provider deteriorated due to organisational changes within the provider, this Scottish recruitment specialist made the bold decision to move facility and hasn’t regretted it since.Įstablished in 2000, Time Recruitment Services Ltd introduces office personnel to many of Edinburgh’s top organisations.